Hours of Operation
Mon - Fri 9 AM - 9 PM (EST)
Sat & Sun 9 AM - 6 PM (EST)
Text Call or Email
Text or Call Customer Care at 844-628-3267
Email Customer Care at customercare@newbalanceteam.com
Order Status
Custom orders can take up to 5 weeks to deliver following a team store closing.
Quickly check the status of your order at www.newbalanceteam.com/track.
Returns
If you are not completely happy with your purchase, simply return it within 45 days from purchase. Unfortunately, we cannot accept returns on custom uniforms, apparel, or footwear. Text or Email Customer Care to start a return.
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