About Sales Tax
New Balance is required to collect tax on orders shipping to the following states: AL, AR, AZ, CA, CO, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MO, MS, NC, ND, NE, NM, NV, OH, OK, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. We are also required to collect sales tax on orders shipping to CT, MA, MN, NJ, NY, and PA (in these states exemptions may apply). New Balance does not benefit in any way from the collection of sales tax. All collected tax is remitted directly to the appropriate taxing jurisdiction.
eGifts and Gift Cards - No sales tax is charged when buying New Balance eGifts or Gift Cards. The appropriate sales tax will be charged on the purchase when the eGift or Gift Card is redeemed.
Need to contact us?
Text or call (844-628-3267)
Email Customer Care at firstname.lastname@example.org
Hours of Operation
Mon - Fri 9 AM - 9 PM (EST)
Sat & Sun 9 AM - 6 PM (EST)